Referrals > Complete secured, HIPAA-Compliant online form.
What is an emergency? An emergency is a life threatening situation in which an individual is imminently threatening harm to self or others, severely disoriented or out of touch with reality, has a severe inability to function, or is otherwise distraught and out of control. Examples: Acting on a suicide threat, Homicidal or threatening behavior, Extreme feelings of anxiety of depression, Self-injury needing immediate medical attention, severely impaired by drugs or alcohol, highly erratic or unusual behavior that indicates very unpredictable behavior and/or an inability to care for themselves.
WHAT DO I DO IF I HAVE AN EMERGENCY?
Contact Us: email@example.com - Please know that our office staff or clinical supervisor may not be able to help in case of an emergency, therefore, always follow the procedures mentioned above. We are not a 24/7 psychiatric facility. Thank you for your understanding.
Additional Phone Numbers or Resources that you can call:
WHAT TO EXPECT
Please remember that sessions are scheduled with your therapist, and the frequency/duration depends upon your needs and the therapist’s schedule. We will try our best to accommodate your schedule.
Most therapists require that they meet with the client alone, in a private area. Adults must be present in the home in order for the therapist to perform services; however, we ask you to respect the therapist’s techniques and skills and to ask questions, if uncertain.
Therapists cannot transport you.
Attendance – You and your family are expected to keep appointment times. If you cannot keep the appointment, you must call the counselor within 24 hours. Please contact the counselor directly, as the office does not have his/her schedule.
Please be aware that therapists have the right to close your case if you repeatedly cancel your appointments or there are no-shows. Therapists reserve the right to close your case if they feel you are non-compliant with therapeutic activities or company procedures. If so, we will refer you to another agency. If closed, you can re-apply for services by submitting a referral form.
Participation – You are expected to participate in treatment and follow recommendations. This includes, but is not limited to, the development of treatment goals and cooperation during session.
Verification of Services. Form is found here. You are responsible for verifying that all therapy sessions took place by completing one of this every session.
Therapy Notification- You agree to inform the counselor if you move, change phone numbers, etc.
Payment – Some insurance coverage might require a copay. You are responsible to pay such co-pay to the therapist in a timely manner. Lukas Counseling Company reserves the right to close your case if you fail to pay such co-pays as required by law.
Records - you can request here.
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Counseling & Behavioral Health