our response to covid-19

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Our Response to COVID 19

First and foremost, we want you to know that we value the health and safety of our clients and staff. As a business, Lukas Counseling is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our client’ needs. Our goal is to help you prevent the spread of COVID-19.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

• Thorough cleanings of all office locations
• Sanitizing gel and foam stations available on-site
• Providing our contracted clinicians with specific instructions on hand washing and the importance of staying home if they are not feeling well
• Adhering to the recommended six feet of social distance from other staff and clients
• Educating ALL of our clients on COVID-19 in order to prevent exposure.
• Providing Telehealth appointments whenever possible.
• Accessing all client-paperwork online on our website, in a HIPPA-Compliant manner.

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our clients efficiently. These schedule adjustments should have minimal impact on our operations since most clinicians and case managers see you at home.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website. Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our company, thank you for your patience and being a trusted client. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time. 

My e-mail is max@lukascounseling.org

Know how it spreads

• There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
• The best way to prevent illness is to avoid being exposed to this virus.
• The virus is thought to spread mainly from person-to-person.
  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs, sneezes or talks.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
  • Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.

• Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
• It’s especially important to wash:
  • Before eating or preparing food
  • Before touching your face
  • After using the restroom
  • After leaving a public place
  • After blowing your nose, coughing, or sneezing
  • After handling your cloth face covering
  • After changing a diaper
  • After caring for someone sick
  • After touching animals or pets
• If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
• Avoid touching your eyes, nose, and mouth with unwashed hands.

• Inside your home: Avoid close contact with people who are sick.
  • If possible, maintain 6 feet between the person who is sick and other household members.
• Outside your home: Put 6 feet of distance between yourself and people who don’t live in your household.
  • Remember that some people without symptoms may be able to spread virus.
  • Stay at least 6 feet (about 2 arms’ length) from other people.
  • Keeping distance from others is especially important for people who are at higher risk of getting very sick.

• You could spread COVID-19 to others even if you do not feel sick.
• The cloth face cover is meant to protect other people in case you are infected.
• Everyone should wear a cloth face cover in public settings and when around people who don’t live in your household, especially when other social distancing measures are difficult to maintain.
  • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
• Do NOT use a facemask meant for a healthcare worker. Currently, surgical masks and N95 respirators are critical supplies that should be reserved for healthcare workers and other first responders.
• Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.

• Always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow and do not spit.
• Throw used tissues in the trash.
• Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

• Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
• If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
• Then, use a household disinfectant. Most common EPA-registered household disinfectantsexternal icon will work.

• Be alert for symptoms. Watch for fever, cough, shortness of breath, or other symptoms of COVID-19.
  • Especially important if you are running essential errands, going into the office or workplace, and in settings where it may be difficult to keep a physical distance of 6 feet.
• Take your temperature if symptoms develop.
  • Don’t take your temperature within 30 minutes of exercising or after taking medications that could lower your temperature, like acetaminophen.
• Follow CDC guidance if symptoms develop. 

Watch for symptoms

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

• Fever or chills
• Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea

This list does not include all possible symptoms. CDC will continue to update this list as we learn more about COVID-19.

When to Seek Emergency Medical Attention

Look for emergency warning signs* for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:

• Trouble breathing
• Persistent pain or pressure in the chest
• New confusion
• Inability to wake or stay awake
• Bluish lips or face

*This list is not all possible symptoms. Please call your medical provider for any other symptoms that are severe or concerning to you. Call 911 or call ahead to your local emergency facility: Notify the operator that you are seeking care for someone who has or may have COVID-19.

What is the difference between Influenza (Flu) and COVID-19?

Influenza (Flu) and COVID-19 are both contagious respiratory illnesses, but they are caused by different viruses. COVID-19 is caused by infection with a new coronavirus (called SARS-CoV-2) and flu is caused by infection with influenza viruses. Because some of the symptoms of flu and COVID-19 are similar, it may be hard to tell the difference between them based on symptoms alone, and testing may be needed to help confirm a diagnosis. Flu and COVID-19 share many characteristics, but there are some key differences between the two.

While more is learned every day, there is still a lot that is unknown about COVID-19 and the virus that causes it. This table compares COVID-19 and flu, given the best available information to date.

To learn more about COVID-19, visit Coronavirus (COVID-19).

To learn more about flu, visit Influenza (Flu).